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Every item at Our goes through a rigorous authentication process by our expert team. Tracking number are usually provided with 7 business days. varies on arrangement of an order.
Our employs a strict and elaborate authentication process where each product is unboxed to allow thorough inspection of the packaging. exterior appearance. interior components. and accessories. Obvious defects and imperfections are flagged and intercepted. while professional authenticators determine the legitimacy of each product and have their evaluations reviewed by a team before final approval.
Maximum order quantity:
The maximum quantity per order and shipment will be 1 unit.
Our Assurance of Authenticity
Authenticity. Guaranteed.
We only sell authentic products from verified brand retailers and premium boutiques globally.
Quality Control Process
All products undergo rigorous quality controls across all attributes of a product (Box. color. material. stitching. tag. sizing. manufacturing quality) before they are shipped to you.
Returns
Returns will only be accepted within 7 days of the delivery date granted that the item(s) is in its original state and with the Our tags attached.
The buyer will be entitled to a partial refund once the item(s) are returned successfully. The initial delivery fee is non-refundable. and a restocking fee (15% of the total transaction payment) will be deducted from the transaction amount.
The buyer is responsible for all shipping fees and the return address will be provided after the exchange is confirmed by the Our Customer Service team.
Please contact our customer service team before returning any product.
For further information. please refer to our Term and Conditions
Size Exchanges
Size exchange is available under the condition that the item(s) is unused and still has the Our Quality Control tags attached.
Request for size exchange can only be made within 7 days of the delivery date and subject to availability.
Please contact our customer service team before returning any product.
For further information. please refer to our Term and Conditions
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